Privacy Policy JomCuciAsia – Our Commitment to Your Data

Your privacy is not something we take lightly. This policy clearly explains how jomcuciasia collects, uses, stores, and protects your personal data.

Updated: 1 January 2026  Β·  Version 3.1
256-bit SSL Encryption
Malaysia PDPA Compliance
No Data Sales
Full User Control
Secure Data Storage

How JomCuciAsia Protects Your Data

Six core data protection principles we practise to keep your personal information safe at jomcuciasia.

Bank-Grade Encryption

All data transmitted between your device and jomcuciasia servers is encrypted using 256-bit SSL β€” the same security standard used by major Malaysian banks. This ensures no third party can intercept your information.

Protected Data Storage

Personal data is stored on servers protected by layered firewalls, strict role-based access controls, and 24/7 monitoring by our cybersecurity team. Access to your data is limited to authorised personnel only.

No Sale of Personal Data

Jomcuciasia never sells, rents, or trades your personal data to any third party for advertising or commercial purposes. Your data belongs to you, not to us as a business asset.

Full Control of Your Data in Your Hands

You have the right to access, correct, transfer, or request deletion of your personal data at any time. All requests are processed within 30 working days.

Malaysia PDPA Compliance

Jomcuciasia's privacy policy and data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance reviews to ensure the highest standards are consistently maintained.

Marketing Communication Controls

You can opt out of receiving any marketing communications from jomcuciasia at any time through your account settings. This preference takes effect within 48 hours.

1

Introduction

This Privacy Policy explains in detail how jomcuciasia ("we", "Platform", or "jomcuciasia") collects, uses, discloses, and protects your personal information when you use our website, mobile app, or any of the services we offer.

We understand that your trust is the foundation of the relationship between you and jomcuciasia. We are therefore committed to managing your data responsibly, transparently, and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

By registering or using the jomcuciasia platform, you agree to the collection and use of data as described in this policy. If you do not agree, please stop using the platform and contact us to request deletion of your data.

Quick Summary: jomcuciasia only collects the data that is truly necessary, uses it solely for the stated purposes, and never sells it to any third party.

2

Personal Data We Collect

Jomcuciasia collects several categories of data from users. Below is a detailed explanation of the data types, how they are collected, and their purposes:

Data Type Example How It's Collected Status
Identity Information Full name, MyKad number, date of birth Registration form & KYC Mandatory
Contact Information Email, phone number, address Account Registration Mandatory
Financial Data Bank account number, transaction records Deposits & withdrawals Mandatory
Game Data Betting history, activity logs Automated system logs Auto
Technical Data IP address, device type, web browser Automated system logs Auto
Communication Preferences Language preferences, notifications Account settings Options
Data Minimisation Principle: jomcuciasia only collects data that is strictly necessary for the stated purposes. We do not request irrelevant or excessive information from users.

3

How We Use Your Data

Personal data collected by jomcuciasia is used solely for the following purposes:

  • Account management: Create, verify, and manage your user account, including the KYC process required for withdrawals.
  • Transaction processing: Process deposits, withdrawals, and all financial activity in your account accurately and securely.
  • Platform security: Detect and prevent fraud, money laundering, unauthorised access, and suspicious activity.
  • Customer support: Help you resolve issues, answer inquiries, and provide the technical assistance you need.
  • Experience personalisation: Personalise game recommendations, promotions, and platform content based on your preferences and behaviour.
  • Legal compliance: Meet reporting and compliance requirements under Malaysia's PDPA and other applicable regulations.
  • Account-related communications: Send important notifications about changes to terms, transactions, and your account security.
  • Marketing (with consent): Inform you about promotions, bonuses, and the latest offers where you have given your consent.

Jomcuciasia does not use your data for any purpose beyond those listed above without obtaining your consent first.


4

Data Sharing with Third Parties

Jomcuciasia does not sell your personal data to anyone. However, there are limited situations where we need to share data with certain parties:

  • Service providers: Companies that help us operate the platform, such as payment processors, cloud service providers, and customer support providers. All such providers are bound by strict confidentiality agreements.
  • Game providers: Minimum technical data required to run games from providers such as PG Soft, Pragmatic Play, and Evolution Gaming.
  • Legal authorities: When required by law, court order, or a legitimate enforcement agency. jomcuciasia will notify you if this occurs, unless prohibited by law.
  • Preventing financial crime: In cases involving fraud, money laundering, or suspected illegal activity, we cooperate with the relevant authorities.
Our Commitment: All third parties that receive jomcuciasia user data are required to sign data processing agreements that set strict security standards and usage limitations.

5

Cookies and Tracking Technologies

Jomcuciasia uses cookies and similar tracking technologies to enhance your experience on our platform. Here are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use the platform to help us improve performance and user experience.
  • Functional Cookies: Remember your preferences such as your chosen language, favourite game tables, and display settings.
  • Analytics Cookies: Help us understand aggregated and anonymised usage patterns for platform improvement purposes.

You can manage cookie settings through your web browser. Disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help documentation.


6

Data Retention Period

Jomcuciasia retains your personal data for the period required to fulfil the purposes of collection and applicable legal requirements:

  • Active account data: Retained for as long as your account is active on jomcuciasia.
  • Financial transaction data: Retained for 7 years after the transaction date in accordance with Malaysia's anti-money laundering legal requirements.
  • KYC Records: Retained for 5 years after account closure for compliance and audit purposes.
  • Game activity logs: Retained for 2 years for dispute resolution purposes.
  • Customer support communications: Retained for 3 years for reference and service improvement purposes.

Once the retention period expires, your data will be securely deleted using methods that ensure no possibility of recovery.


7

Your Rights as a User

As a jomcuciasia user, you have the following rights regarding your personal data under Malaysia's PDPA:

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Right of Access

Request a copy of all personal data we hold about you.

✏️
Right to Rectification

Correct any inaccurate or incomplete data in your records.

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Right to Erasure

Request deletion of your data when it is no longer needed or if you withdraw your consent.

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Right to Portability

Receive your data in a machine-readable format for transfer to another platform.

🚫
Right to Object

Object to the processing of your data for marketing or profiling purposes at any time.

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Right to Restrict Processing

Request that we restrict the processing of your data under certain circumstances permitted by law.

To exercise any of the above rights, contact our privacy team through customer support within the platform. All requests will be processed within 30 working days.


8

Data Security Measures

Jomcuciasia implements comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, or misuse:

  • Encryption of data in transit: SSL/TLS 256-bit encryption for all communication between client and server.
  • Encryption of data at rest: All sensitive data is encrypted at rest within our database.
  • Role-based access control: Only authorised personnel who require access may view specific data.
  • Continuous threat monitoring: Intrusion detection system (IDS) and security monitoring operating 24 hours a day.
  • Periodic penetration testing: Security audits and penetration testing by independent security experts are conducted on a regular basis.
  • Two-factor authentication (2FA): Available for all user accounts and mandatory for staff accounts.
Important Reminder: While we implement robust security measures, no system is 100% breach-proof. You are also responsible for keeping your own login credentials secure.

9

Children's Data Protection

The jomcuciasia platform is for individuals aged 18 and above only. We do not knowingly collect any personal data from those under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you are aware that a minor has registered on our platform, please notify us through customer support immediately.


10

Changes to This Privacy Policy

Jomcuciasia reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When significant changes are made, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Send email notifications to all registered users.
  • Display a clear notice on the platform's login page for at least 30 days.

Your continued use of the jomcuciasia platform after any changes to this policy is considered your acceptance of the updated version. We encourage you to review this page periodically.


11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer via:

All privacy inquiries and user rights requests will be processed within 30 working days from the date of receipt. If you are not satisfied with our response, you have the right to file a complaint with Malaysia's Personal Data Protection Department (JPDP).

This policy is effective from 1 January 2026 and supersedes all previous versions. This is version 3.1.

Join 500,000+ Players Who Trust JomCuciAsia

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